OverviewTopics CoveredDurationCertificatePrerequisites

The A+ certification is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers.

Why A+?

  • Dell, Intel and Lenovo require it for service techs
  • Recognized by U.S. Dept. of Defense
  • An ANSI accredited Certifier – 0731
  • Vendor-neutral
  • Held by 900,000 IT professionals

Jobs that use A+

  • Technical support specialist
  • Field service technician
  • IT support technician
  • IT support administrator
  • IT support specialist
  • Introduction
  • Power Systems
  • CPUs and Motherboards
  • Memory Systems
  • Expansion Cards
  • Data Storage Devices
  • Ports, Connectors and Cables
  • Printers and Scanners
  • Display Devices
  • Portable Computers and Devices
  • Operating System Management
  • Operating System Monitoring
  • OS Maintenance and Troubleshooting
  • Networking
  • Internet Connections
  • Network Troubleshooting
  • Security
  • Maintaining the PC Environment
  • Introduction
  • Getting Started with PC Hardware Support
  • Operating Systems
  • Electricity and Power Supplies
  • CPUs and Motherboards
  • Basic Input/Output System
  • Memory Systems
  • Bus Structures
  • Expansion Cards
  • Ports, Connectors and Cables
  • Data Storage Devices
  • Video and Multimedia Input/Output Devices
  • Printers
  • Portable Computers and Devices
  • Monitoring and Management
  • Operating System Troubleshooting
  • Connecting Computers
  • Networking Computers
  • Security
  • Windows Installation and Upgrades
  • Safety
  • Troubleshooting and Maintaining a PC

The duration for A+ is:

Regular Track: 160 Hours (80 Days, 2 Hours per Day)

In order to receive the A+ certification, you must pass two exams.

  • A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.
  • A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

No prerequisites for A+.

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